CUSTOMER OPERATIONS

OUR VALUES


Customer support is vital to the core operation and functionality of all businesses and is thus crucial to provide excellent support at every turn in the customer journey. Our consultants can help you design your customer service outsourcing strategy, including determining the core role that external customer service plays for your business.

Our talented customer support team members are skilled in assisting customers across multiple channels in your brand’s voice.

OUR PROCESS


At Arringo, we have extensive experience in providing reliable outsourcing for customer support operations, specializing in managing Live Chat, Email Support, Outbound Calls, and troubleshooting. By providing quick and efficient solutions to all incoming customers’ issues, we help you accelerate your business growth, improve client satisfaction and maintain a positive reputation.

247 Customer Support.svg

24/7 Call Center

Large team of experienced professionals ready to make and receive calls 24/7 for all your clients’ needs.

Chats.svg

LiveChat

Online chat software with analytic capabilities and help desk software built-in, accessed easily and available 24/7.

Email Support 2.svg

Email Support

Fully functional email operating system including multiple user and admin opportunities with large storage and file sharing capabilities.

Multi Lingual Support.svg

Multilingual Support

With over 35 nationalities and counting, a wide range of languages available across all support platforms.

200 Agents 2.svg

200+ Agents

No matter where or when, support is readily available with over 200 experienced professionals ready to assist on all channels.

Back Office It Ops 2.svg

Back Office & IT Operations

Round the clock, full back-office support and in-house IT systems administration, vital for success.

GET IN TOUCH